Holiday Apartments, houses and condominiums for rent - Apartments, houses and condominiums

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General conditions

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Legal Notice

General conditions

Before confirming a reservation, we recommend that you carefully read the following terms and conditions. Higueron Home Manager SL is a company registered in Spain with the tax identification number B93732790, which operates commercially under the name "Higueron Home Manager," hereinafter referred to as "the company."

Prices

The prices listed on the website of 'the company' are per apartment per night, unless otherwise stated. All prices are in euros, unless otherwise stated. Prices include all applicable taxes. Prices are subject to change at any time without affecting existing reservations, except in the event of changes in legal or regulatory taxes imposed by the competent authorities. Prices include full property cleaning before and after each guest's arrival and departure, property maintenance, the cost of water, electricity, gas, and Internet, customer service during office hours provided the reservation is for less than 28 days. In case of emergency, you can contact us 24 hours a day by calling +34 604422548. Extras such as parking, extra cleaning, cribs, high chairs, etc., are available for an additional cost

Booking Process Terms

Once you have made a reservation for one of our accommodations, you will receive a written confirmation with the dates of the accommodation you have booked and any additional services you have contracted. You will receive instructions on how to get to the accommodation, where a member of our staff will be waiting to hand over the keys, show you the facilities, and answer any questions you may have.

Payment Methods and Reservation Fees

To confirm a reservation, you must pay the deposit expenses to secure the accommodation. Payment of these reservation expenses will formalize your contractual relationship with (Higueron Home Manager SL). Payment conditions:

The full payment for the reservation must be settled at least two weeks prior to check-in.

The reservation fee corresponds to the total amount of the deposit, depending on the accommodation. It will be refunded in case of cancellation (please refer to our cancellation policy).
If you have booked your apartment or property through an external provider (e.g., Airbnb, Booking.com, HomeAway, etc.), please note that you are obligated to adhere to the terms and conditions of that external provider, whether for payment, reservation, or cancellation. Change of Reservation

Generally, we cannot change a reservation once it is confirmed. However, if you wish to modify any aspect of a reservation, please inform us as soon as possible by contacting us via email at info@higueronhomemanager.com. We will do our best to assist you to the extent possible.

Cancellation Policy

Cancellations must be made in writing to info@higueronhomemanager.com. The following cancellation charges apply:

More than 14 days before arrival: 100% of the total rental price
Less than 14 days before arrival: 50% of the total rental price
Less than 7 days before arrival: Loss of the total amount

If, due to circumstances, the apartment is not available for occupancy, 'the company' reserves the right to transfer you to an alternative accommodation of similar characteristics at no additional cost. If for any reason we cannot transfer you or provide alternative accommodation, 'the company' reserves the right to transfer you at no additional cost. If 'the company' cannot find an alternative place, the booking will be canceled and fully refunded. However, if the reservation is canceled for reasons attributable to the guest or his personal circumstances, the amount of the reservation will not be refunded.

Access to Accommodation / Check-in

Check-in and check-out times may vary depending on the accommodation, but as a general rule, check-in time is from 4:00 PM on the first day indicated in the booking confirmation, regardless of your arrival time in Malaga. We do our best to minimize wait times. In cases where the accommodation is available before the specified time, we will try to accommodate an earlier check-in. If your travel plans change or there is an unexpected delay in your arrival in Malaga that prevents you from reaching the accommodation at the agreed-upon time, please notify us as soon as possible to arrange a new time. Kindly inform us upon your arrival at Malaga airport or 30 minutes before your arrival at the apartment so that we can ensure someone is there to welcome you. In the event that you cannot reach your designated contact person, please contact our emergency number: +34 604422548.

Contract and Registration

Upon your arrival, you will be required to sign a rental contract with the owner or someone (authorized) by Higueron Home Manager of the property, as well as provide the legal documentation for the local authorities, which includes a police registration form including your last name, first name, and passport information. This procedure is mandatory for guests over the age of 15, in accordance with current Spanish legislation. Any guest who refuses to do so will not be able to access the property without this process.

Late Arrival

Please note that later check-in will be through a key box.

Check-Out

In general, check-out and key return take place before 11:00 on the last day indicated in your reservation confirmation. Please ensure that all sets of keys received upon arrival are left on the kitchen countertop. Upon request and subject to availability, the check-out time may be extended. For example, if you need extra time in the apartment due to a late flight, we will do our best to accommodate your request, provided the apartment is not occupied and/or cleaned.

Cleaning and Linen

Full cleaning is performed before and after the departure of new guests. Weekly cleaning is not included for longer stays, i.e., 2 weeks or more, but an extra cleaning can always be arranged at an additional cost. A thorough final cleaning is included in the price, but we kindly ask our guests to leave the property in an orderly condition, dispose of trash, and clean dirty dishes as a courtesy to our cleaners and future guests.

Special Requests

Our goal is to meet the needs of our guests. Please contact us if you require additional services or have a special request. We will do our best to make your stay as enjoyable as possible.

People with reduced mobility

A limited number of accommodations in our portfolio have easy access and may be suitable for special needs. If you need more information, please contact us before booking, and we will be happy to assist you.

Number of Guests

The maximum number of guests allowed in an apartment is indicated in the descriptions of each accommodation. For both health and safety reasons, it is not permitted to use the accommodation for a number of guests exceeding the one specified in the booking confirmation. Failure to comply with this rule may result in the termination of the contract by "the Company," and the right to expel unconfirmed guests from the original reservation is reserved if deemed necessary.

Behavior

At Higuerón Home Manager, we want our guests to enjoy their stay. We kindly ask everyone to maintain respectful and social behavior, both within the house and towards the neighbors. Please keep in mind that even though you are on vacation, you will be staying in a private property surrounded by local residents. If, for any reason, a complaint, claim, or report is made by neighbors or competent authorities regarding the behavior of one or more guests, they may be asked to vacate the property with no refund provided. Furthermore, any damages or breakages will be deducted from the security deposit. Please be aware that most communities in Spain have their own rules that guests must adhere to.

In general, we kindly ask you not to do the following:

Damage the furniture or the property.
Make noise after 11:00 PM in the apartment, on the terrace, or in common areas.
Disturb neighbors by opening/closing doors, carrying suitcases, etc.
Host loud parties or celebrations in the apartment.
Organize illegal activities on the premises.
Smoke on the property. (Failure to comply with this rule will result in a fine equivalent to the total amount of the security deposit.)
Bring pets onto the property without our confirmation.
Use a charcoal grill.

Please note that:

The accommodation owner (or the Higuerón Home Manager on behalf of the owner) reserves the right to evict guests without refund if property rules are not respected.
Higueron Home Manager is not liable in case of theft or accidents on the property.
Higueron Home Manager is not responsible for noise generated by urban works, road construction, renovations, or the construction of new buildings, and other disturbances caused by external factors.
Higueron Home Manager & Rentals is not liable in case a specific property is not suitable for occupancy due to violence, major acts of God, etc.
Some apartments or features may be modified, replaced, or removed at any time without prior notice.

Pets

Please note that pets are not allowed in most of our accommodations. If you are traveling with a service dog (for example, visual impairment, police dogs, etc.), please contact us before making a reservation so that we can find suitable accommodation for you.

Complaints

If you have any complaints during your stay, please notify us as soon as possible so that we can address them immediately. The company will not accept any complaints made after your stay. We will always do our best to resolve any complaints that may arise as efficiently as possible. Please be aware that an official complaint form from the Andalusian Board is available upon request.

Security Deposit

A security deposit is required. The deposit will be refunded upon check-out, provided that no anomalies, breakages, or defects are found during the inspection of the property, furniture, appliances, and other items. If any of these issues are discovered, they will be deducted from the deposit refund. We reserve the right to use all or part of the deposit to cover the cost of repairs or replacements that we may have had to make. The deposit varies from one property to another but generally ranges from 500 to 1,500 euros.

Accommodation Changes

In the event of force majeure, unforeseen circumstances, maintenance issues, etc., the company reserves the right to change the assigned accommodation to one of equivalent or higher standard than what you have booked, with your approval, or to provide a full refund of the total booking cost.

Responsibility

'The Company' shall not be held responsible for the loss or misplacement of luggage, theft, damages, or accidents unrelated to the management of 'The Company' itself. – The guest agrees to use the rented accommodation responsibly, thereby releasing 'The Company' from any liability; the guest may be held responsible for damages caused intentionally or unintentionally due to improper use of the accommodation.
'The Company' reserves the right to update any of these terms at any time if deemed necessary according to 'The Company's' activities.
The protection of users' personal data by Higueron Home Manager & Rentals complies with Organic Law 15/1999 on the protection of personal data. We inform you that your data is stored in the file for which 'The Company' is responsible, with the purpose of managing the property.
It is also used, provided the customer has been included in the list, to inform about related services, offers, and marketing campaigns.
The online booking of user services is voluntary with the provision of personal data (hereinafter referred to as "personal data") whose sole purpose is to complete the reservation.
Payment card data is processed by the payment gateway of the banking entity with which 'The Company' has contracted this service, or it is processed in a secure environment, in which case 'The Company' will not have access to such data.
Customers can exercise their rights of access, opposition, rectification, and cancellation of data by sending a written request to the company, Higueron Home Manager S.L., Calle Nogal del Higueron, 29639 Benalmádena (Málaga, Spain). 'The Company' guarantees that it has implemented appropriate security measures in its facilities, systems, and files. Furthermore, it ensures the confidentiality of "personal data" but will disclose "personal data" and other information in its possession or accessible through its systems to competent authorities as required by applicable laws and regulations in this regard.
Users of the online booking system guarantee, in any case, the truth, accuracy, validity, and authenticity of "personal data" and commit to keeping 'The Company' informed.

Applicable Law and Jurisdiction

These terms and/or the general conditions are governed by Spanish law.
Higueron Home Manager and users agree that any dispute that may arise regarding their validity, execution, or termination, in whole or in part, shall be submitted, with express waiver of their own jurisdiction or any other jurisdiction that may be applicable, to the jurisdiction of the courts of the city of Malaga.
This contract constitutes the entire and complete agreement between Higueron Home Manager S.L. and the user, and supersedes all previous commitments, representations, or agreements, whether written or verbal, that may have existed between them before.

About this Cookie Policy

This Cookies Policy explains what cookies are and how we use them, the types of cookies we use, which means the information we collect through cookies and how that information is used, and how to control cookie preferences. For more information on how we use, store, and keep your personal data secure, please refer to our Privacy Policy.

You can modify or withdraw your consent at any time in the Cookie Declaration on our website.
Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: higueron.rentals

Your current status: Consent accepted. Manage your consent.

What are cookies?

Cookies are small text files used to store small pieces of information. They are stored on your device when the website loads in your browser. These cookies help us make the website work correctly, make it more secure, provide a better user experience, and understand how the website operates, analyzing what works and what needs improvement.

How do we use cookies?

Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are mostly necessary for the website to function correctly and do not collect any personally identifiable information.

The third-party cookies used on our website primarily serve to understand the website's functionality, how you interact with our website, maintain our services secure, provide you with relevant advertisements, and overall enhance your user experience while helping to expedite your future interactions with our website.

What types of cookies do we use?

Essential: Some cookies are essential for you to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies enable you to log in to your account, add products to your basket, and make secure payments.

Statistics: These cookies store information such as the number of website visitors, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. This data helps us understand and analyze the performance of the website and areas that need improvement.

Marketing: Our website displays ads. These cookies are used to personalize the ads we show you to make them relevant to you. These cookies also help us track the effectiveness of these advertising campaigns. The information stored in these cookies may also be used by third-party advertising providers to display ads on other websites in your browser as well.

Functional: These are cookies that assist with certain non-essential functionalities of our website. These functionalities include embedding content like videos or sharing website content on social media platforms.

Preferences: These cookies help us store your browsing settings and preferences, such as language preferences, so you have a better and more efficient experience on future visits to the website.

The following list provides details of the cookies used on our website.

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Required cookie law information box	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category «Necessary».
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How can I control cookie preferences?

If you decide to change your preferences later during your browsing session, you can click on the "Privacy and Cookies Policy" tab on your screen. This will display the consent notice again, allowing you to modify your preferences or withdraw your consent entirely.

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1. Contact information of the controller.

Responsible for this page:
Higueron Service S.L
B93732790
Calle Nogal del Higuerón, 2, Piso 1, Puerta C, 29639 Benalmádena
Spain
info@ higueronhomemanager.com
www.higueronhomemanager.com

2. Links and Content Responsibility:

All links to other websites are checked at the time of linking. Once the destination page has been verified, we do not assume any responsibility for the content accessible through the links (hyperlinks).

3 Intellectual Property:

The rights to all content belong to the authors and, where applicable, to the owner of the website. Any reproduction or use of the content without the express written authorization of the author is prohibited.

4. Application of Terms of Use:

The contract will have a duration of two years, tacitly renewable for equal periods. However, the proprietor may terminate the contract at any time with a two-month notice.

5. Language of the Contract:

In case of discrepancies between the German text and the English text, due to the place of service execution, the English version shall prevail.

6. Processing of Personal Data:

We process the personal data of website users only when necessary for its proper operation. The collection and processing of user personal data only occur after the user has given consent. An exception to prior consent is when obtaining it in advance is impossible due to the necessity of processing and data processing obligations established by law or regulation.

7. Data Deletion and Retention Period:

The personal data of the data subject will be deleted or restricted when it is no longer necessary for storage. They may be retained for a longer period if required by a community provision or other national provision in which the data controller operates. Data will also be deleted if a regulation sets a time limit and it is reached, provided that data maintenance is not necessary for contracting or fulfilling a contractual or legal obligation.

8. Data, Cookies, Log Files, and Third Parties:

When you visit our website or use our services, the device you use to access the website automatically transmits log data (connection data) to our servers. This applies especially when you place an order, connect, or upload or download data. Our servers also collect log data when visitors visit their websites. Log information includes the IP address of the device you use to access the website or service, the type of browser you use, the website you visited before, your system configuration, and the date and time. We only store IP addresses to the extent necessary to provide our services. Otherwise, IP addresses will be deleted or anonymized. We store your IP address when you visit our website and the IP addresses of visitors to your websites for a maximum of 7 days to detect and defend against attacks.

We use cookies and pixels at various points on our website. Cookies are small identifiers that a server stores on the end device you use to access our website or services. They contain information that can be accessed when you access our services, allowing for more efficient and improved use of our offerings. We use both permanent cookies and session cookies. Session cookies are deleted when you close your web browser. Permanent cookies remain on your device until they are no longer needed for their purpose and are deleted. Cookies are used to improve our services and the use of specific functions. For example, the ordering process on our website is only possible with the help of cookies, which are also used to collect statistical data about our website, such as the number of visitors.

You can prevent the activation of cookies at any time by adjusting the appropriate settings in your Internet browser and thus permanently object to the activation of cookies. In addition, already activated cookies can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If you disable the cookie settings in the Internet browser used, it may not be possible to fully use all the functions of our website. We use the following third-party tracking and analysis tools:

Google Analytics: The Google Analytics component is operated by Google Inc. The purpose is to analyze the flow of visitors to our website. Google uses the data and information obtained to evaluate the use of our website in order to compile online reports for us.

Google Analytics activates a cookie in your browser. By activating the cookie, Google can analyze the use of our website. Whenever you visit a website that has integrated a Google Analytics component, your Internet browser is automatically prompted to transmit data to Google. No personal data is transmitted to Google. The IP address we collect is only transmitted to Google once it has been anonymized.

You can object to the collection and processing of this data by Google. To do so, you must download and install a browser plugin from this link.

You can find more information and Google's current privacy policy at [Link] and [Link]. Google Analytics is explained in more detail at this link.

9.Contact forms and email contact

On our website, there are different ways to get in touch with us by filling out a contact form. If the user chooses to use this option to reach out to us, the data entered into the form will be saved and sent.
This data includes:

Full name
Email address
Message
Contact method
Acceptance of personal data processing
IP address
Time of data transmission
Before sending the message, your consent for the processing of your personal data is required, referring to this Personal Data Protection Statement. We use your personal data solely for the purpose of contacting you or responding to your inquiry.

10. Your rights

a) Right of access and confirmation
You have the right to be informed free of charge at any time and to have us confirm the personal data stored about you, as well as to receive a copy of this information.

b) Right of rectification
You have the right to request the immediate rectification of incorrect personal data concerning you. You also have the right, considering the purposes of the processing, to request that incomplete personal data be completed, even by means of a supplementary statement.

c) Right to erasure
You have the right to have your personal data erased immediately, provided that one of the following conditions is met and the processing is not necessary:

The personal data has been collected or otherwise processed for purposes that are no longer necessary.
You withdraw the consent on which the processing is based, and there is no other legal basis for the processing.
You object to the processing pursuant to Article 21(1) of the GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.
The personal data has been unlawfully processed.
Erasure of the personal data is necessary to comply with a legal obligation under Union or Member State law to which we are subject.
The personal data has been collected in relation to the information society services offered in accordance with Article 8(1) of the GDPR.

d) Right to restrict processing
You have the right to request the restriction of processing if one of the following conditions is met:

You contest the accuracy of your personal data for a period that allows us to verify the accuracy of your personal data.
The processing is unlawful, and you oppose the erasure of the personal data and request the restriction of their use instead.
We no longer need the personal data for the purposes of the processing, but you need them for the establishment, exercise, or defense of legal claims.
You have objected to processing pursuant to Article 21(1) of the GDPR, and it is not yet clear whether our legitimate grounds override yours.

e) Right to object to processing
You have the right to object at any time to the processing of personal data concerning you under Article 6(1)(e) and (f) of the GDPR. We will not process the personal data upon objection unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims. You have the right to object at any time to the processing of your personal data for direct marketing purposes.

f) Right to data portability
You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us, where the processing is based on consent under Article 6(1)(a) or Article 9(2)(a) of the GDPR or on a contract under Article 6(1)(b) of the GDPR, and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority. Furthermore, when exercising your right to data portability under Article 20(1) of the GDPR, you have the right to have your personal data transferred directly from one data controller to another, where technically feasible, and without adversely affecting the rights and freedoms of others.

g) Right to withdraw consent under Data Protection Law
You have the right to withdraw your consent for the processing of personal data at any time.

h) Right to lodge a complaint with the supervisory authority
You have the right to contact a supervisory authority in the Member State where you reside or work, or where you suspect that the processing of personal data concerning you infringes the EU Data Protection Regulation.

General conditions

Before confirming a reservation, we recommend that you carefully read the following terms and conditions. Higueron Home Manager SL is a registered company in Spain with tax ID number B93732790, which operates commercially under the name 'Higueron Home Manager,' hereinafter referred to as 'the company'

Prices

The prices that appear on "the company's" website are per apartment and per night, unless otherwise stated. All prices are in euros, unless otherwise stated. The prices include all applicable taxes. Prices are subject to change at any time without affecting existing reservations, except in the case of changes in legal or regulatory taxes imposed by competent authorities. The prices include the complete cleaning of the property before and after the arrival and departure of each guest, property maintenance, the cost of water, electricity, gas, and internet, and customer service during office hours. In case of emergency, you can contact us 24 hours a day by calling +34 633436865. Extras such as parking, cleaning, cribs, high chairs, etc. are available for an additional cost.

Reservation Process Conditions

Once you have made a reservation for one of our accommodations, you will receive a written confirmation with the dates of the accommodation you have booked and any additional services you have contracted. You will receive a confirmation in which you will be explained how to get to the accommodation, where a member of our staff will be waiting for you to hand over the keys, show you the facilities, and answer any questions you may have.

Payment methods and booking fees

To make a reservation, you will need to pay the non-refundable reservation fees to secure the accommodation. The payment of these reservation expenses will formalize your contractual relationship with (Higueron Home Manager SL). Payment terms: macOS/DeepLFree.translatedWithDeepL.text

The reservation fee corresponds to the total amount of the deposit, according to the accommodation. It will be refunded in case of cancellation (see our cancellation policy).
If you have booked your apartment or property through an external provider (such as Airbnb, Booking.com, HomeAway, etc.), please note that you are obligated to adhere to the terms and conditions of that external provider, whether it's for payment, reservation, or cancellation. Change of Reservation

Generally, we cannot change a reservation once it's confirmed. However, if you wish to change any aspect of a reservation, please inform us as soon as possible by contacting us via email at: info@higueronhomemanager.com. We will do everything we can to help you in any way we can.

Cancellation Policy

Cancellations must be made in writing to info@higueronhomemanager.com. The following cancellation fees apply:

More than 8 days before arrival: Loss of the reservation amount.
Less than 8 days before arrival: 50% of the total rental price.
Less than 3 days before arrival: 100% of the total rental price.

Yes, due to circumstances, if the apartment is not available for your occupancy, 'the company' reserves the right to relocate you to alternative accommodation of similar characteristics at no additional cost. If for any reason we are unable to transport you or provide alternative accommodation, 'the company' reserves the right to transfer you at no additional cost. If "the company" cannot find an alternative location, the reservation will be canceled and fully refunded. However, if the reservation is canceled due to the guest's actions or personal circumstances, the reservation amount will not be refunded.

Access to accommodation

The check-in and check-out times may vary depending on the accommodation, but as a general rule, the check-in time is from 4:00 PM on the first day listed in the reservation confirmation, regardless of the arrival time in Malaga. We do everything possible to reduce waiting times In cases where the accommodation is available before the indicated time, we will try to let you check in earlier. If there is a change in your travel plans or arrival time in Malaga, or if you have an unforeseen event that prevents you from arriving at the accommodation at the agreed time, please inform us as soon as possible to arrange a new time. Please inform us on your arrival at Malaga airport, or 30 minutes before your arrival at the flat, so that we can make sure we are there to welcome you. In case you are unable to reach your designated contact person, please contact our emergency number: +34 633436865.

Contract and registration

On arrival you will need to sign a rental contract with the owner or someone (in charge) by Higueron Home Manager of the property, as well as legal documentation for the local authorities, which is a police registration form including surname, first name and passport details. This procedure is compulsory for guests over 15 years of age, in accordance with current Spanish legislation. Any guest who refuses to do so will not be allowed access to the property without this procedure.

Subsequent arrival

Please note that the following late check-in charges apply for check-in outside office hours: EUR 25 for check-in from 20:00 to 24:00 and EUR 35 for check-in after midnight. This amount must be paid in cash on arrival.

Check out / Check in

In general, check-out and return of keys takes place before 11:00 a.m. on the last day indicated in your booking confirmation. Please ensure that all sets of keys received on arrival are returned to your contact person. On request and subject to availability, the check-out time can be extended. For example, if you need extra time in the flat due to a late flight, we will do our best to accommodate your request, as long as the flat is not occupied and/or cleaned.

Cleaning and bed linen

Full cleaning is carried out before and after the departure of new guests. Weekly cleaning is not included for longer stays, i.e. 2 weeks or more, but extra cleaning can always be arranged at an additional cost. Final thorough cleaning is included in the price, but we ask our guests to leave the property in a tidy condition, remove rubbish and clean dirty dishes as a courtesy to our cleaners and future guests.

Special requests

Our aim is to satisfy the needs of our guests. Please contact us if you need an additional service or special request. We will do our best to make your stay as pleasant as possible.

People with reduced mobility

A limited number of accommodations in our portfolio are easily accessible and may be suitable for special needs. If you need more information, please contact us before booking and we will be happy to help you.

Number of guests

The maximum number of guests allowed in a flat is indicated in the descriptions of each accommodation. For both health and safety reasons, it is not permitted to use the accommodation for more guests than the number of guests indicated on the booking confirmation. Failure to comply with this rule may be grounds for termination of the contract by "the Company" and it reserves the right, if deemed necessary, to expel guests not confirmed in the original booking.

Behaviour

At Higuerón Home Manager we want our guests to enjoy their stay. We ask everyone to behave in a respectful and social manner, both in the house and with neighbours. Please note that although you are on holiday, you will be staying in a private property surrounded by local people. If for any reason there is a complaint, claim or report by neighbours or the competent authority about the behaviour of one or more guests, you may be asked to leave the property and there will be no refund. In addition, any damage or breakage will be deducted from the security deposit. Please note that most communities in Spain have their own rules that guests must abide by.

In general, we ask that you do not do the following

Damage to furniture or property.
Making noise after 21:00 in the flat, on the terrace or in the common areas.
Disturbing neighbours by opening/closing doors, carrying suitcases, etc.
Holding noisy parties or celebrations in the flat.
Organising illegal activities on the premises.
Smoking on the property. (Failure to comply with this rule will result in a fine of the full amount of the security deposit).
Bring pets to the property.
Use a charcoal grill.

Please note that

The owner of the accommodation (or the manager of the Higueron house on behalf of the owner) reserves the right to expel guests without refund if the rules of the property are not respected.
Higueron Home Manager cannot be held responsible in case of theft or accident at the property.
Higueron Home Manager is not responsible for noise generated by urban works, road works, renovations or construction of new buildings and other disturbances caused by external factors.
Higueron Home Manager & Rentals cannot be held responsible in the event that a specific property is unfit for occupation due to violence, major acts of God, etc.
Some flats or features may be modified, replaced or removed at any time without notice.

Pets

Please note that pets are not allowed in most of our accommodations. If you are travelling with a guide dog (e.g. visually impaired, police dogs, etc.), please contact us before booking so that we can find suitable accommodation for you.

Complaints

If you have any complaints during your stay, please let us know as soon as possible so that we can resolve them immediately. The company will not accept any claims made after your stay. We will always do everything in our power to resolve any complaints that may arise as efficiently as possible. We will always do everything in our power to resolve any complaints that may arise as efficiently as possible.

Security deposit

A deposit is required. The deposit will be returned on departure, provided that during the inspection no anomaly, breakage or defect is found in the property, furniture, household appliances or other elements. If this is found, it will be deducted from the refund of the deposit. We reserve the right to use all or part of the deposit to cover the cost of repairs or replacements that we have had to carry out. The security deposit varies from one property to another, but generally ranges between 500 and 1,500 euros.

Changes of accommodation

Changes to the booked accommodation in the event of force majeure, unforeseen circumstances, maintenance problems, etc., the company reserves the right to change the assigned accommodation to another of an equivalent or higher standard to the one booked, with your approval, or to refund the total cost of the booking.

Responsibility

The Company is not responsible for loss or misplacement of luggage, theft, damage or accidents not related to the management of the Company. - The guest undertakes to make good use of the rented accommodation, thus exempting 'the company' from any liability; the guest may be liable for damages caused intentionally or unintentionally by improper use of the accommodation.
The Company reserves the right to update any of these terms at any time if necessary in accordance with the Company's business.
The protection of users' personal data by Higueron Home Manager & Rentals. is in accordance with Organic Law 15/1999 on the protection of personal data, we inform you that your data are included in the file for which "the company" is responsible, the purpose of which is the management of the property.
It is also used, provided the customer has been included in the list, to inform about related services, offers and marketing campaigns.
The online booking of the user's services is voluntary with the provision of personal data (hereinafter referred to as "personal data") whose sole purpose is to complete the booking.
Data made by the payment card company, in a payment gateway belonging to the bank with which this company service has been subscribed or made in a secure environment, in which case "the company" will not know such data.
Customers may exercise their rights of access, opposition, rectification and cancellation of data by writing to the company, Higueron Home Manager S.L., Calle Nogal del Higueron, 29639 Benalmádena (Málaga, Spain). The company' guarantees that it has adopted the appropriate security measures in its installations, systems and files. It also guarantees the confidentiality of "personal data", but discloses to the competent authorities "personal data" and other information in its possession or accessible through its systems and required under the laws and regulations applicable to this case.
Users of the online booking system guarantee, in any case, the truthfulness, accuracy, validity and authenticity of the "personal data", and undertake to keep "the company" informed.

Applicable law and jurisdiction

These terms and conditions and/or the general terms and conditions are governed by Spanish law.
Higueron Home Manager and the users, in order to resolve any controversy that may arise regarding its validity, execution or termination, total or partial, submit themselves, expressly renouncing their own jurisdiction or any other that may correspond to them, to the jurisdiction of the courts of the city of Malaga.
The present contract constitutes the total and complete agreement between Higueron Home Manager S.L. and the user, and replaces all previous commitments, declarations or agreements, written or verbal, that may have previously existed between them.

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